Categories
Shipping & Returns
Orders will be shipped within 5-10 business days from receipt via USPS for Domestic Shipments and Global Priority for International Shiments.
Return Policy
Returns and exchanges are accepted within 30 days of receipt. We charge a 20% restocking fee for all returns. We only accept items that have not been used, worn, or washed. Please return your item with a copy of the original invoice to the address below and the reason for your return.
Music and DVDs may only be returned if factory sealed.
Exchange Policy
If your order was incorrectly fulfilled or flawed in any way, please contact us at orders@bandfarm.com, or at (858) 764.4132 or 1.866.541.7348 (toll free) from 9AM to 5PM P.S.T. and let us know. Unsatisfactory items will be accepted up to 90 days of purchase. We will then send you the correct (or unflawed) item, along with a self addressed/stamped envelope for you to send the incorrect (or flawed) item back to us in.
If the item purchased is unsatisfactory because a different size or item is desired than you will need to send the item back to us for EXCHANGE ONLY, along with a note letting us know what you would like instead and you will also need to include $5 (for the first item, $2.50 for each additional item) to pay for shipping and handling on our side ($10 for international orders). Please check the website and see if the item you are wanting to exchange is in stock (sizes). Also, please make sure that the shipping address for us to ship the new item is clear. Please note that there may be a customs fee if you are ordering outside of the United States.
Please return packages to the following address:
BandFarm, Inc.
Attn: Exchange/Returns Department
432 N. Cedros Ave.
Solana Beach, CA 92075
USA